social intelligence
IN 1998, ONE OF US, DANIEL GOLEMAN, published in these pages his fi rst article on emotional intelligence and leadership. The response to “What Makes a Leader?” was enthusiastic. People throughout and beyond the business community started talking about the vital role that empathy and self-knowledge play in effective leadership.

http://www8.gsb.columbia.edu/rtfiles/psi/Goleman_et_al_SocInt_BioLeadership.pdf